Payment methods

Cash at reception

Cash payments are made in lei, at the reception desk on site. We do not accept cash in any other currency and we do not exchange currency.

You receive a till receipt for every payment, and on request we issue an invoice made out to the details you give us.

Bank card

You can pay by card at the terminal at reception. We accept VISA, MasterCard and Maestro, debit or credit.

We do not process card payments online and we do not store your card details: the transaction takes place entirely on the bank’s terminal. If a booking is guaranteed by card, we use the details only on the terms communicated at confirmation.

Bank transfer

For payment by bank transfer we first issue the proforma invoice for the booking. The transfer is made to the accounts shown on the proforma, in advance of the arrival date, and on arrival we ask you to present the payment order stamped by your bank or the transaction confirmation. The tax invoice is issued when you present it.

Company invoicing details: CORSEM IMPEX SRL, VAT ID: RO4973970, Trade Register: J1993001947333, Registered office: Str. Orizont nr. 6A, Gura Humorului, Suceava county, postal code 725300, Romania. The IBAN bank account is stated on the proforma invoice issued upon booking confirmation.

Holiday vouchers

We accept payment for tourism services with Romanian holiday vouchers (vouchere de vacanță, a benefit Romanian employers give their staff for domestic travel) in electronic form, on a card, on the terms laid down in law. A package paid for with vouchers must include accommodation and may, optionally, include catering.

The vouchers cannot be used for services outside those categories and no cash change is given. Please tell us when you book that you wish to pay with vouchers, so that we can prepare the paperwork correctly.

Conditions for accepting vouchers

• The person taking the stay is the holder of the vouchers: they are personal and non-transferable.
• The security features of the vouchers are visible and intact.
• The vouchers are within their validity period.
• The barcode is intact and legible.
• At check-in, an identity document is presented confirming that you are the holder.

When payment is made

The cost of the accommodation and of the confirmed services is paid in full at check-in, except where a contract provides otherwise or where payment has been made in advance by bank transfer. Services used during the stay are paid for on departure.

The full rules on booking, deposits and cancellation are in the House rules.

Charging electric cars

The estate has a charging point for electric cars. It is charged separately from the accommodation, metered on actual consumption, and paid at reception together with the rest of your services.

The current price is shown on the Rates page and at reception.

Invoicing

We issue invoices on request, to an individual or to a company. Please give us the invoicing details before the invoice is issued: once issued, corrections can only be made by credit note, as the law requires.

There is no online sale and no online booking on this website. Bookings are made by telephone or through the form on the contact page, and payment takes place at the property or by bank transfer.